ECommerce 101: Protect Your Business from Fraudulent Sales

Fraud can happen to any business. It can lessen sales, decrease customer trust, and if it becomes a frequent issue, put a company out of business. However, there are a few things you can do to protect your business from fraudulent sales. Check out these helpful tips on how to prevent fraudulent sales within your business: AVS (address verification) When … Read More

What You Need to Know About the EMV Chip

Have you wondered why many of your debit and credit cards have been replaced with a card embedded chip? Did it come to you as a surprise? For many Americans, the transition from our original debit and credit cards to the EMV came as a shock, and many of us were unsure of why the change happened at all. Don’t … Read More

What is PCI Compliance and Why Do You Need It?

For many of us, swiping our debit and credit cards is a simple task. We are able to make our payment for our merchandise and be on our way without a single thought after. However, have you ever considered the process the merchant has to go through for your payment to be made? Are you a merchant yourself? Do you … Read More

Bob From Brand X – Flat Rate

Bob’s new trick is an old one. His new rate is 1.69% and he says he won’t have any higher rates for keyed-in cards, rewards cards, or corporate cards (?). I think that Bob is either an outright liar or he is new to credit card processing and doesn’t have a clue what he’s talking about. Too bad the company … Read More

Bob From Brand X – Is it Worth it to Switch?

Bob’s favorite pitch still seems to be, “Let me do a comparison and I guarantee I’ll save you money.” Ask yourself if you want to save money if it is going to cost you more in other areas. Do you want to go through the hassle of doing a comparison, which will be in hieroglyphics instead of English, to possibly … Read More

Bob From Brand X – Rate Guarantee

Bob’s new quote sheet has a guarantee. Let’s take a look. “We will not increase the qualified discount rate for 48 months.” Response to Bob – BS. How many cards are charged a qualified discount rate? Answer: not very many. Most cards today are debit cards and rewards cards, and then there are corporate cards, keyed-in cards… the list keeps … Read More

Bob From Brand X – I Forgot to Read What was in Front of Me

Bob from Brand X had written NO ETF (Early Termination Fee) near the signature line at a local car detail shop. But right above the signature line in the contract was the verbiage, “NO ALTERATIONS OR STRIKE-OUTS TO THE PROGRAM WILL BE ACCEPTED AND, IF MADE, ANY SUCH ALTERATIONS OR STRIKE-OUTS SHALL NOT APPLY.” And higher up on the page … Read More

Bob From Brand X – Your Machine is Out of Date

This is a typical opener for Bob. But is your machine really out of date or does Bob just want to sell you a new machine or sign you up for an expensive new lease? Give us a call and double check Bob’s story before you get suckered into a lease on a new machine when your current machine is … Read More

Bob From Brand X – Selling a New Equipment Lease

Fred has a car mechanic shop. When I stopped by to talk to him about his card processing, he brought out his bank statement and showed me that some charges were on his statement relating to his credit card processing. Poor Fred had switched processors a while back and got new equipment, but had never cancelled or paid off his … Read More

Bob From Brand X – The PCI Trick

Today, one of our merchants called because they had received a phone call from someone saying they were with merchant services regarding their PCI compliance. The caller went on to explain that their machine was not PCI compliant and that he could send out a new one at no cost right away. Our merchant was wise and pushed to find … Read More