PCI: It’s Worth It for Your Business

No matter if you’re a small business or a large corporation, if you accept credit card payments, you need to ensure that you’re PCI compliant. The Payment Card Industry Data Security Standard (PCI DSS) was created to ensure that both merchants and consumers are safe from data compromise. For business owners, PCI compliance means completing the PCI DSS Self-Assessment Questionnaire … Read More

Chapter 3 – Ways to Improve Customer Service

We have all been in a situation where we have had to deal with a customer support team. Sometimes we have a pleasant experience, but other times we are made more irritated.. When customers are upset with your service and start demanding a refund, this can cost you. From bad reviews to an increase in chargebacks, upset customers need to … Read More

Protect Your Business & Your Customers with P2PE

Stories of large data breaches are becoming all too common an occurrence these days. As consumers continue to have their sensitive information stolen by means of everyday purchases, both customers and merchants are wondering how they can keep their information safe. While there are several measures a vendor can take to improve the security of their payment data, P2PE or … Read More

Chapter 2 – Address Verification for Fraud Prevention

Asking for address and zip code when accepting a credit card payment over the phone or over an e-commerce site is another great tool in place to prevent chargebacks and the losses that occur should a stolen credit card be used for a purchase. Especially when shipping products, matching the shipping address to the address on the credit card holder’s … Read More

Chapter 1 – Chargeback Prevention: The Little Code on the Back of the Card

Chargeback prevention is front of mind for many in today’s environment of taking transactions online and over the phone. Chargebacks can cost you time, energy, and most importantly for any business, money. Through a series of blogs, we hope to educate you to information and tools you can use to protect your business. How many times have you purchased something … Read More

Interchange Optimization for B2B (Business to Business) Processing

Purchasing cards, corporate cards and business cards (B2B cards) are a procurement card issued by a large corporate or government entity to an employee to make purchases without the time consuming task of getting an approved acquisition form. These cards are authorized for certain types of business purchases. For example: An employee may purchase industrial parts for his manufacturing firm … Read More

3 Essential Things to Know About Chip Cards

In the results of a telephone survey that collected data from 932 credit card holders, it was found that 70 percent of American credit card holders today shop with EMV technology-based chip cards. While it may have once just been a point of interest for proprietors with a penchant for keeping up with industry metrics, these days, being savvy about … Read More

Secure Your Business’s Online Transactions

In an era where credit card fraud is prominent and an easier, more viable option for illegally obtaining money, it’s understandable that business owners are concerned about the security of their transactions. This is especially worrisome when a lot of your merchandise is sold online. With the integration of EMV chip enhanced credit cards, fraudsters are becoming more and more … Read More

ECommerce 101: Protect Your Business from Fraudulent Sales

Fraud can happen to any business. It can lessen sales, decrease customer trust, and if it becomes a frequent issue, put a company out of business. However, there are a few things you can do to protect your business from fraudulent sales. Check out these helpful tips on how to prevent fraudulent sales within your business: AVS (address verification) When … Read More

What You Need to Know About the EMV Chip

Have you wondered why many of your debit and credit cards have been replaced with a card embedded chip? Did it come to you as a surprise? For many Americans, the transition from our original debit and credit cards to the EMV came as a shock, and many of us were unsure of why the change happened at all. Don’t … Read More