Billing Problem 1: How can merchants properly store credit card information for future client transactions? We recently received a testimonial from a doctor’s office who just switched over to our payment processing platform. Their words perfectly describe the answer to Billing Problem 1. “We used to save our clients credit card information in our computer, and then as they come in for appointments, we would … Read More
How Fast Can a Merchant Get Their Money From a Credit Card Processing Batch?
When a merchant closes their credit card batch for the evening, most processors collect those batches and send them off to the merchant’s bank after midnight. The merchant’s bank receives those funds and posts them the same day. They are available in the merchant’s account 24 hours later, or the following day. So Monday night’s batch goes to the merchant’s bank in the wee hours … Read More
How to Close a Merchant Account!
Merchants get solicited to switch their merchant processing all the time. When they switch, merchants don’t realize that they need to close their old merchant account. If they don’t, it is like leaving an old bank account open, and the bank racks up fees. A merchant account is no different. The old processor does not know your account is not being used until you tell … Read More
Freezing of Funds
During this time of social distancing and businesses shutting down, some credit card processors are freezing merchants’ funds. Why do they do this? The answer goes back to understanding our system of credit card processing. Merchants are so used to taking credit cards and seeing money go into their bank account that they think credit card transactions are cash transactions. After all, if it looks … Read More
The Coronavirus Aid, Relief and Economic Security (CARES) Act for Small Businesses
Electronic Money Company is a small business, and all our clients are small businesses. So we thought we would share with you the information on how to take advantage of the government’s CARES ACT to help you cover payroll during this time of economic shutdown. In particular, here is information on how you can benefit from the Paycheck Protection Program. It provides 100% federally guaranteed … Read More
Recent Questions Answered Regarding Credit Card Processing Fees on Refunds
In light of the COVID-19 pandemic, we have been receiving a lot of calls on this subject. First and foremost, there should be no fees on the refund. If your processor is charging the percentage rate for refunds, consider a new processor. Some have asked about getting a refund on the fees from the original credit card transaction. So, I thought I would give you … Read More
Advice on Growing Your Business While You Prevent the Spread of Coronavirus!
Paper money carries germs. How many people have touched that $1 bill that you just received as change? Using your credit or debit card limits touches to non-sterile paper money and limits exposures to viruses, especially the Coronavirus, which lives on inanimate objects for up to five days. Here are some small ways that merchants and consumers can use best practices to help prevent the … Read More
Protect Your Business Against Payment Processing Fraud!
Payment processing fraud is erupting! According to a San Francisco digital trust and safety company, Sift, there was a 73% surge in online fraud in 2019. And most believe there is even more to come in 2020. Massive amounts of people are seeing their credit card and banking information exposed to massive data breaches day after day. Although Internet theft remains most prevalent, hackers and … Read More
What is a High Risk Merchant Account?
Here is a list of merchant types that are considered high risk: Adult novelty, Alcohol (card-absent) Website, Bail bonds, Business Opportunity, Collection Agencies, CBD, Continuity Programs, Dating Sites, Finance Related Services, Firearms, Gentlemen’s clubs, Nutraceuticals, Paraphernal (Headshops, Smoke Shops), Tobacco, Vape, Nicotine, Ticket Brokers, and Travel Agencies. They are considered “High Risk” because these industries experience a lot higher incidence of chargebacks and fraud. When … Read More
CBD Merchants and Credit Card Processing!
Selling CBD is legal, so why is it so difficult to get set up for credit card processing? The answer is because Visa and MasterCard do not want to process credit cards for CBD small businesses because there are a lot of chargebacks and they consider it very high risk. So what are you to do if you are selling CBD? There are legitimate processors … Read More