The Bob from Brand X Scam for Restaurants!

MerchantProcessingNMBob from Brand X Nightmares0 Comments

One of our large volume fine dining restaurant client’s was approached by Bob who said he would save them over $300/mth on their fees. Our client asked us to evaluate. We said we needed to see the rates Bob was presenting, not just a number of $300 with nothing to back it up. It took the client 10 days to … Read More

Bob From Brand X – Will My Rate Ever Change?

MerchantProcessingNMBob from Brand X Nightmares0 Comments

When asked about rate increases, Bob from Brand X always LIED, (that’s right I said LIED) and said that rates would never change with him. The fact is that 99% of processors raise rates whenever they want to. Typically they raise rates when they are getting ready to sell out to a bigger processor, in order to inflate their bottom … Read More

Bob From Brand X – Flat Rate

MerchantProcessingNMBob from Brand X Nightmares0 Comments

Bob’s new trick is an old one. His new rate is 1.69% and he says he won’t have any higher rates for keyed-in cards, rewards cards, or corporate cards (?). I think that Bob is either an outright liar or he is new to credit card processing and doesn’t have a clue what he’s talking about. Too bad the company … Read More

Bob From Brand X – Rate Guarantee

MerchantProcessingNMBob from Brand X Nightmares0 Comments

Bob’s new quote sheet has a guarantee. Let’s take a look. “We will not increase the qualified discount rate for 48 months.” Response to Bob – BS. How many cards are charged a qualified discount rate? Answer: not very many. Most cards today are debit cards and rewards cards, and then there are corporate cards, keyed-in cards… the list keeps … Read More