“In the world of merchant services, it's easy to think of the services as a commodity (who has the best rates is all that matters) but unfortunately even if that's all that matters to you it's very difficult to tell one from another or to be able to predict good future service from bad service since all you start with is the sales person in front of you spewing lots of numbers and jargon that seems to differ from one sales person to the next (each saying that the other one is lying).  

As someone who has tried quite a few merchant service providers over the years I can tell you that all of my relationships have turned sour due to hidden fees and percentages creeping onto my monthly bills over the course of time.  All except for one.  Electronic Money Company has been the first honest company I've ever worked with.  Their service has been outstanding.

If we have a question, they answer it or find the answer quickly and they have delivered as promised with no hidden fees or sleazy car salesman tactics.  If you need merchant services for your company, Electronic Money Company is the place to be.”  - Rob Weinstein, CEO and CoFounder, Game Grub