Administrative Functions and Notifications

Inside your merchant online portal, called CardPointe, you can view transactions and reporting, PCI compliance certification, as well as choose administrative functions and notifications to make managing your merchant transactions easy. For example: Under the Administration tab, and then Under the Users tab, you can click on the appropriate user and choose which email notifications to receive. Below are the types of e-mail notifications available:

General
Receive an email to stay informed with product releases, site maintenance and general announcements.

Funding Report Delay Alert
Receive an email if there are delays in receiving Funding report data.

Transaction & Event Notifications

Per Declined Transaction
Receive an email for every transaction that is declined.

Per Refund
Receive an email for every refunded transaction.

Per Rejected Transaction
Receive an email for every transaction that is rejected at settlement.

Per Chargeback
Receive an email for every chargeback event.

Batch Summary
Receive an email summarizing your transactional activity at the close of each batch.

PCI Non-Compliance
Receive an email when a Location is marked as PCI Non-Compliant.

Statement
Receive an email when your statement becomes available for download each month.

Funding Summary
Receive an email summarizing your funding activity following each funding event.