Recent Questions Answered Regarding Credit Card Processing Fees on Refunds

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

In light of the COVID-19 pandemic, we have been receiving a lot of calls on this subject. First and foremost, there should be no fees on the refund. If your processor is charging the percentage rate for refunds, consider a new processor. Some have asked about getting a refund on the fees from the original credit card transaction. So, I thought I would give you … Read More

Advice on Growing Your Business While You Prevent the Spread of Coronavirus!

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

Paper money carries germs. How many people have touched that $1 bill that you just received as change? Using your credit or debit card limits touches to non-sterile paper money and limits exposures to viruses, especially the Coronavirus, which lives on inanimate objects for up to five days. Here are some small ways that merchants and consumers can use best practices to help prevent the … Read More

Protect Your Business Against Payment Processing Fraud!

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

Payment processing fraud is erupting! According to a San Francisco digital trust and safety company, Sift, there was a 73% surge in online fraud in 2019. And most believe there is even more to come in 2020. Massive amounts of people are seeing their credit card and banking information exposed to massive data breaches day after day. Although Internet theft remains most prevalent, hackers and … Read More

How Can Mobile Payment Processing Help Grow my Business?

Ginger HollowellPoint of Sale Computer/Tablet SystemsLeave a Comment

Mobile processing isn’t just for businesses that are only mobile; it is also for brick and mortar businesses. If you are a retail shop, then can you understand how it might be advantageous to take the cash register to the customer? This could capture more impulse sales. Also, a mobile payment station can speed up check out times. This will alleviate lines and save your … Read More

The Emergence of the Credit Card Terminal into a POS System!

Ginger HollowellPoint of Sale Computer/Tablet SystemsLeave a Comment

As technology gets smarter, we have noticed that the individual credit card terminal is slowly being replaced by the POS cloud-based tablet systems. The original credit card terminal was separate from the cash register, and the first step that made sense was to put them together. As a result, the register could automatically reconcile with the payment terminal, saving merchants time and money. Secondarily, the … Read More

Culture of Trust Vs. Hidden Fees and 1-800-IGNORE-ME Tech Support!

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

I heard a talk last week from Ron Farmer, CEO of Fullsteam, a group of leading software and payments businesses across the United States focused on providing streamlined payments infrastructure and operational support to its subsidiaries. He spoke about the culture of trust and how that culture grows a business. He shared information from a book called, “The Speed of Trust,” by Stephen Covey, and … Read More

Three Traps to Watch Out for When Thinking About Switching Your Credit Card Processing!

Ginger HollowellUncategorizedLeave a Comment

Trap 1:  A Verbal Quote! Most of the time, a verbal quote only includes the rate, transaction fee, and monthly fee, which are just pieces of the equation. The rate usually reflects only the swiped rate or debit rate, and the salesperson often neglects to explain that if the credit card is a rewards card or a corporate card, of if the card is keyed-in … Read More

Protect Your Ecommerce Business and Your Customers’ Credit Card Info with Tokenization!

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

In today’s world of credit card fraud and data breaches, a merchant who has an Ecommerce site has to be doubly careful. More credit card refunds and fraud take place from Ecommerce transactions on websites than on card-present transactions inside a brick and mortar location. That is why the processing rate is higher for Ecommerce transactions than swiped transactions, because the risk of fraud and … Read More