Keep Clients with Your Bank

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How a Good Merchant Services Program Keeps Clients with Your Bank

How a Good Merchant Services Program Keep Clients with Your Bank Is your current processor for merchant services shrinking your residual income and causing your clients to put their deposits into another bank? A good merchant services program should not only keep your merchants with your bank forever, but grow your portfolio of merchants doing their card processing with you as well. So how does … Read More

Restaurant Scams and Shams – A ‘Comps’ Tale

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Restaurant Scams and Shams – A ‘Comps’ Tale

Last Father’s Day, I stole $100 from a local restaurant. I didn’t wear a ski mask and wave a pistol in the cashier’s face. I didn’t break into their safe during the dark, dark night. I didn’t have to do anything that dramatic. In fact, it was like taking candy from a baby. Now, before you start thinking you’re reading a report written by a … Read More

‘No Hidden Fees’ Trap

Ginger HollowellScams Against MerchantsLeave a Comment

No Hidden Fees Trap
‘No Hidden Fees’ Merchant Scam These days, everything we hear from politicians and advertisers has a SPIN. ‘No Hidden Fees’ sounds great, doesn’t it, especially when it is in bold type in a big font on a credit card processor’s marketing. Here is how this SPIN and the ‘No Hidden Fees’ Merchant Scam goes down. Many processors pronounce to their prospects and put in writing ... Read More

Bartender Baloney

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Bartender Baloney

Scams Behind the Bar — Is Your Restaurant Losing Money on Bartender Baloney? According to Preventing Internal Theft – A Bar Owner’s Guide, by Robert Plotkin, there are nearly two dozen areas of vulnerability that can be exploited behind the bar. Bartenders can give away free drinks, over-charge or under-charge the clientele, pocket the sales proceeds of unrecorded drinks, substitute well liquor for call brands, … Read More

The Many Ways to Pass Processing Fees onto Consumers

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

The Many Ways to Pass Processing Fees onto Consumers

A merchant sued Visa and MasterCard for the unfairness of taking on the credit card processing fees. They won with some qualifications. They can’t pass fees back to consumers for debit cards, only credit cards. As a result, many processors have programs to automatically add a surcharge fee onto a credit card transaction. But the merchants are getting pushback from consumers. Here is a discussion … Read More

Server Crime Syndicate — A Cunning Culprit of Restaurant Fraud

Ginger HollowellRestaurant POSLeave a Comment

Employee theft in restaurants is a rampant issue. Would you believe that 75 percent of restaurant employees steal from their workplace at least once, if not repeatedly? In fact, according to the National Restaurant Association, internal employee theft is responsible for 75 percent of inventory shortages, and up to seven percent of restaurant sales. This is a true story that happened to friends of ours … Read More

What You Need to Know About QuickBooks Integration

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

QuickBooks Integration

Can I Connect a New Credit Card Processor with QuickBooks? Can I Execute Payment Processing in QuickBooks with my Own Processor? The answer to both is YES! Many merchants think they have to use QuickBooks’ merchant services processing in order to integrate their credit card payments within QuickBooks. But that is not true. QuickBooks, developed and marketed by Intuit, opened up their software for API … Read More

Surcharging!

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

Surcharging

Merchants have been complaining about credit card processing fees since the beginning of credit cards. The fees were initiated in the first place to replace the fees banks collected on loans.  Consumers who don’t have enough cash were in effect passing on their interest fees on loans to the merchants.  But merchants took on those fees because sales were lost if they didn’t.  Consumers can … Read More

Does Your Credit Card Processor Remind You of a Bad Date?

Ginger HollowellCredit Card Processing/ Merchant ServicesLeave a Comment

Does Your Credit Card Processor Remind You of a Bad Date?

Did the Salesperson Promise You the World, But After the Fact You Are Treated Like 1-800-IGNORE-ME? Did you get the low rates you were promised? Did they stay low or creep up over time? What about service? Credit card processing tends to click along like clockwork until it doesn’t. Are you getting the support you need? Recently, the US experienced a crash of Verifone VX520 … Read More

Nightmare Merchant Problem!

Ginger HollowellCredit Card Processing/ Merchant Services, Scams Against MerchantsLeave a Comment

Nightmare Merchant Problem

Let me tell a true nightmare story which happened recently to one of our merchants.  I will tell you how we fought like the 3rd monkey trying to get on Noah’s Arc in order to find the solution and fix the nightmare problem.  Then you will have a better understanding of how Electronic Money Company is uniquely different from all the other credit card processing … Read More