Banks and Affiliate Partnerships for Merchant Services

MerchantProcessingNMAffiliate Partnerships0 Comments

On the one hand a merchant services program is supposed to spin off a revenue stream to the bank. On the other hand the bank gets complaints from its customers regarding various merchant services issues ranging from: It makes the bank wonder if it shouldn’t just let their customers find their own merchant services solution? If your bank client goes … Read More

Duck Metaphor

MerchantProcessingNMAffiliate Partnerships0 Comments

Have you ever marveled at sight of a duck gliding across the glass, smooth surface of a pond? There is just a shallow “V” in the duck’s wake as he calmly moves his head from side to side. Well, that’s on the surface but what is happening underneath is quite a different story with the duck’s webbed feet paddling like … Read More

Scam to Save you $500! Say What?

MerchantProcessingNMScams Against Merchants0 Comments

A current merchant called us and asked us to review a proposal from a competitor. The competitor had a copy of the merchant statement and wrote on it, “Savings of $500!” and circled it in red. He had no data to back up the savings. The merchant wasn’t even paying anywhere near $500 in fees over the wholesale interchange. Bob … Read More

Stick Merchants to Your Bank with Communication

MerchantProcessingNMAffiliate Partnerships0 Comments

We have spent a lot of time developing proprietary systems of superb communication with our merchants as well as our bank referral partners. Merchants get several emails during the process of application. We, also, are happy to meet regularly and provide onsite training with your staff at the Bank who are involved in referring merchant services in order to ensure … Read More

No Rate or Fee Increase

MerchantProcessingNMCredit Card Processing/ Merchant Services0 Comments

The way the game is played: A processor starts talking to a merchant about lower rates. They sign them up with an “introductory” low rate but forget to tell the merchant it is only introductory. Or they lie about their comparison analysis of rates and take advantage of the trusting merchant who does not know how to read a merchant … Read More

The 1-800-IGNORE-ME Tech Support Story! – NOT with Electronic Money Company

MerchantProcessingNMCredit Card Processing/ Merchant Services0 Comments

Have you experienced this tech support situation? Now you have to start all over yet again dialing the tech support at 1-800-IGNORE-ME! We have our own in house client service and support. We know our client’s by name and they know us by name. We know their merchant ID # and their model of equipment. We already are level 3 … Read More

The Zig Zigler Pump Story!

MerchantProcessingNMSecrets of Success0 Comments

In the old days, people had to get water from their well with a water pump. The trick to getting the water to flow was to pump, and pump and keep pumping until the water started to flow. Then you could relax on the pumping and the water would still keep flowing for a while. If you got tired and … Read More

Email Fraud Posing as PCI Message!

MerchantProcessingNMScams Against Merchants0 Comments

Data security is a serious topic. PCI is a state-of-the-art security system created to help you keep data safe from fraud. The thieves, however, also have high-tech methods to confiscate confidential information. Here is a fraud email designed to capture your personal information. This is not a real email that would be sent by your processor or a PCI compliance … Read More

Scam for Restaurants!

MerchantProcessingNMScams Against Merchants0 Comments

One of our large volume fine dining restaurant client’s was approached by Bob who said he would save them over $300/mth on their fees. Our client asked us to evaluate. We said we needed to see the rates Bob was presenting, not just a number of $300 with nothing to back it up. It took the client 10 days to … Read More