Merchant services from the viewpoint of the Credit Union are complicated. On the one hand it is supposed to spin off a revenue stream. On the other hand, it is challenging to support an add-on service of which you know little about. You get complaints from members regarding various merchant services issues ranging from slow deposits, complicated contracts, high fees, poor customer service, and so … Read More
How a Good Merchant Services Program Keep Clients with Your Bank Is your current processor for merchant services shrinking your residual income and causing your clients to put their deposits into another bank? A good merchant services program should not only keep your merchants with your bank forever, but grow your portfolio of merchants doing their card processing with you as well. So how does … Read More
On the one hand a merchant services program is supposed to spin off a revenue stream to the bank. On the other hand the bank gets complaints from its customers regarding various merchant services issues ranging from: It makes the bank wonder if it shouldn’t just let their customers find their own merchant services solution? If your bank client goes elsewhere for their merchant services … Read More
Have you ever marveled at sight of a duck gliding across the glass, smooth surface of a pond? There is just a shallow “V” in the duck’s wake as he calmly moves his head from side to side. Well, that’s on the surface but what is happening underneath is quite a different story with the duck’s webbed feet paddling like crazy! When you partner with … Read More
We have spent a lot of time developing proprietary systems of superb communication with our merchants as well as our bank referral partners. Merchants get several emails during the process of application. We, also, are happy to meet regularly and provide onsite training with your staff at the Bank who are involved in referring merchant services in order to ensure a successful program.