When you’re working out of a service truck and standing on the side of the road, you need a payment solution that works wherever you and the customer are. It is so nice to get paid immediately!
You don’t want your technician finishing a $500, $1,500 or $5,000 repair and then telling the customer, “I’ll send you an invoice, and we’ll figure out payment later.” You want to make it easy for the customer to pay you right there, while the job is being completed.
That’s where mobile payment technology can make a huge difference.
Pax VL550 Payment Terminal
With a mobile device such as the Pax VL550, your technician can take the payment directly at the customer’s location. The customer can tap their card or mobile wallet right on the terminal, and the transaction can be completed without having to bring the customer back to a shop or have them read a credit card number over the phone.
For a mobile mechanic or towing company, that can make the payment process much easier and give you peace of mind collecting the payment up front before hauling the vehicle into town.
The VL550 also gives you another important option when you and the customer are in a mobile environment.
Text-to-Pay
Perhaps the owner of the vehicle is not present in the vehicle, then you can send the customer a text message with a payment link. The customer receives the text, clicks the pay button, enters their payment information and completes the transaction from their own phone.
You may be working on a commercial truck hundreds of miles from the customer’s home office. The driver may not have the company credit card with them, but the company needs to pay the invoice. You can send the payment link directly to the person responsible for paying the bill.
Think about how useful that can be for towing or roadside maintenance service company. It is more expedient to get paid upfront before you drop the vehicle off at a separate repair location.
Accept Fleet Cards
But there is another reason I really like the VL550 for truck repair and towing companies. It is the only mobile device that can be set up to accept fleet cards. Many trucking companies don’t pay with an ordinary Visa or Mastercard. They use fleet cards such as WEX, Voyager and other fleet payment cards. These cards are commonly used by businesses with commercial cars as well, because they can provide fleet managers with additional controls and reporting.
And this is where having the right mobile terminal becomes particularly important.
The VL550 is designed to accept fleet cards, giving mobile truck and car repair and towing businesses a way to handle these commercial payments in the field. If you want to service customers are trucking companies, commercial transportation businesses, or government vehicles, being able to accept the payment method they use is a necessity. If you don’t handle fleet cards you will be saying “NO” to all that business.
For a mobile repair or towing company, the payment process should fit the way you actually want to do business. You shouldn’t have to force your customers into a payment process designed for a traditional brick-and-mortar shop.
You’re mobile. Your payment system should be mobile, too.
Dual Pricing
Another advantage of the VL550 is that it can be set up to accept Dual Pricing, a program that eliminates your card processing fees.
VL550 Summary for Mobile Mechanics and Towing Companies
At Electronic Money Company, we make sure to set up payment processing to fit the way you want to collect payments and do business. If you are a towing company or provide mobile car and truck repair services, you need:
- Technology that can accept payments wherever the job takes you.
- The ability to send a customer a payment link when they aren’t physically there.
- The ability to accept fleet cards.
- The advantage of eliminating your card processing fees with Dual Pricing
- A terminal that can do it all.
Make collecting the payment the easiest part of the job.
Call Electronic Money Company at 505-296-2847 TODAY!
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