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Visa Announces New Rules for Merchants Accepting Credit Card Refunds

Visa Announces New Rules for Merchants Accepting Credit Card Refunds

Visa is introducing an authorization requirement for return (cardholder refund) transactions. Authorizing a return enables the card issuer to validate the cardholder account, decline potentially fraudulent cards, and minimize chargebacks if the account does not exist or is closed. The return authorization message is intended to improve the return process by enabling cardholders to view a credit/return on their online banking statement in real time,

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How a Good Merchant Services Program Keeps Clients with Your Bank

Keep Clients with Your Bank

How a Good Merchant Services Program Keep Clients with Your Bank Is your current processor for merchant services shrinking your residual income and causing your clients to put their deposits into another bank? A good merchant services program should not only keep your merchants with your bank forever, but grow your portfolio of merchants doing their card processing with you as well. So how does

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The Many Ways to Pass Processing Fees onto Consumers

The Many Ways to Pass Processing Fees onto Consumers

A merchant sued Visa and MasterCard for the unfairness of taking on the credit card processing fees. They won with some qualifications. They can’t pass fees back to consumers for debit cards, only credit cards. As a result, many processors have programs to automatically add a surcharge fee onto a credit card transaction. But the merchants are getting pushback from consumers. Here is a discussion

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Surcharging

Surcharging!

Merchants have been complaining about credit card processing fees since the beginning of credit cards. The fees were initiated in the first place to replace the fees banks collected on loans.  Consumers who don’t have enough cash were in effect passing on their interest fees on loans to the merchants.  But merchants took on those fees because sales were lost if they didn’t.  Consumers can

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Does Your Credit Card Processor Remind You of a Bad Date?

Does Your Credit Card Processor Remind You of a Bad Date?

Did the Salesperson Promise You the World, But After the Fact You Are Treated Like 1-800-IGNORE-ME? Did you get the low rates you were promised? Did they stay low or creep up over time? What about service? Credit card processing tends to click along like clockwork until it doesn’t. Are you getting the support you need? Recently, the US experienced a crash of Verifone VX520

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Which processor has the best rate

Which processor has the best rate?

[vc_row][vc_column][vc_row_inner][vc_column_inner][vc_column_text] Which processor has the best rate? People always ask me,  “What is my rate?”  It is such a silly question.  The wholesale, interchange rates vary greatly from the low end of a regulated debit card to the high end of a corporate card.  The processor has to analyze what percentage of what kinds of cards the merchant is likely to receive for payment in

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FRAUDULANT Credit Card Transaction SCAM

Chargeback Prevention Advice!

About Chargebacks I know that as a merchant, when the money keeps coming into your bank account from credit card transactions, you think that credit card payments are just like cash payments.  If it looks like a duck and quacks like a duck, you think it is a duck.  But NO.  Credit card payments are not just like cash! Taking credit cards for payment is

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Customer Service an Important Factor in Comparing Processors

Is Customer Service an Important Factor in Comparing Processors?

Is Customer Service an Important Factor in Comparing Processors? Every merchant services salesperson out there tells their prospects that they have excellent customer service. They might try to sell short wait times on the phone or the fact that their customer service is 24/7/365, but always they are selling that theirs is the best. So customer service does not at first seem like a differentiator

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